JW Marriott Crete Resort & Spa (opening 2025),
in
Chania, Crete
is looking for an enthusiastic
Rooms Division Manager
The
JW Marriott Crete Resort & Spa emerges from the balanced synthesis of Crete's unique, pre-existing natural elements, and JW Marriott's curated approach to elegant, quiet luxury, purposed to nourish the guest's mind, body and spirit and to guide them to find mindfulness through a relaxing and revitalizing experience. Nestled in Chania, Greece, the resort stands out for its concept of offering everything a guest needs, in order for them to focus on themselves and reconnect to their whole self, their loved ones, and the beauty around them.
Love What You Do Even More
At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. That's
The JW Treatment.
Role Functions
- Lead and manage all areas of the rooms division, including front desk, housekeeping, and guest experience
- Develop and implement operational policies and procedures to align with JW Marriott standards
- Train and mentor a high-performing rooms division team dedicated to delivering exceptional guest experiences
- Monitor occupancy and rates to maximize revenue and ensure optimal room availability
- Address guest feedback promptly to enhance satisfaction and loyalty
- Collaborate with other departments to create a cohesive work environment and enhance overall guest services
- Analyze departmental performance metrics and prepare reports for executive management
Requirements
- Relevant professional experienc ein luxury hospitality
- Degree in Hospitality or similar
- Excellent knowledge of the English language (additional languages will be considered a plus)
Benefits
- Career development opportunities
- Excellent working environment
- Employee Wellness activities
- Be part of Marriott & SWOT Hospitality family
