The House of Mercier is thrilled to invite applications for Nordic-Speaking Customer Support Roles located in the stunning surroundings of Greece! This is a unique opportunity for enthusiastic individuals fluent in Nordic languages who have a passion for customer service. As part of our vibrant team, you will be responsible for providing exceptional support to our Nordic-speaking clients while enjoying the welcoming culture and beauty of Greece.
Key Responsibilities
- Deliver outstanding customer support to Nordic-speaking clients through various channels, including phone, email, and chat
- Address customer inquiries and resolve issues effectively, ensuring a positive experience for all clients
- Document all customer interactions clearly and maintain accurate records
- Work with team members to identify areas for improvement and implement best practices
- Stay updated on product information to provide clients with accurate and timely assistance
- Participate in ongoing training sessions to continuously enhance your skills
- Enjoy the experience of living and working in Greece while contributing to our dedication to customer service excellence
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken
- Previous experience in a customer service or support role is a plus
- Excellent communication and interpersonal skills
- A strong problem-solver with the ability to handle inquiries efficiently
- Willingness to relocate to Greece and embrace a new cultural experience
- Strong organizational skills and the ability to work in a dynamic environment
- A genuine passion for helping customers and providing high-quality service
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More...
