Our client is a regulated online trading and fintech platform, operating across multiple international markets. They offer a proprietary, all-in-one digital trading platform providing market data, analysis, trading, and risk management tools, accessible via web, desktop, and mobile.
The company is in a growth phase, with strong opportunities for internal development, long-term career progression, and collaboration within a dynamic, international team.
Role Summary
The Back-Office Officer supports daily financial operations, including client transactions, reconciliations, risk checks, and KYC/AML compliance, working closely with compliance, audit teams, and financial institutions.
Job Responsibilities
- Perform daily monetary routines including processing clients’ deposits and withdrawal requests and regularly reconcile and update records accordingly.
- Verifying client’s card and bank account details and transaction records for AML purposes.
- Conduct risk assessment of client monetary transactions to identify potential fraud and other related issues and take necessary actions.
- Taking initiative to identify, analyse and resolve questions regarding clients’ accounts.
- Assist in maintaining smooth global operations of the team and actively participate in cross department collaboration.
- Liaise with external money processors and banks to handle transaction issues and disputes.
- Effective implement of Know your Client (KYC) procedure to all potential and existing Clients.
- Work closely with compliance and internal audit departments, and prepare various regulatory reports related to back-office.
- Preparation of daily reconciliation reports.
Requirements
- Degree or related qualification in Accounting/Finance.
- At least 1 year experience in financial services industry.
- Proficiency in MS Office and well versed in Excel and Word.
- Experience in verifying documents and processing payments.
- Excellent communication skills both verbal and written.
- Willingness to commit to long-term career growth and professional developments.
- Critical thinking and problem-solving skills.
- Eager to learn about the financial markets, CFD industry, and the company's trading platform.
- Strong sense of integrity.
- Open-minded and collaborative.
- Meticulous attention to detail.
- Excellent verbal and written communication skills in English. Any additional language will be considered an advantage.
Working Hours:
- Willingness to do morning and afternoon shifts on a weekly basis.
- Flexible to work on weekends/Cyprus Public holidays on rotation.
- Working Hours 08:00-16:00 & 15:00 – 23:00.
What You Can Look Forward To:
- Be part of a dynamic and multi-cultural team
- Career growth opportunities with global offices
- Competitive salary
- Performance-based bonus
- Private medical insurance
- Education subsidy & full-paid Study Leave
- Fitness membership allowance
- Birthday Leave
- Work From Home Policy
