Our client is expanding and is looking for a Junior Network Support Engineer to join their growing technical team.
If you are passionate about networking and cybersecurity and want to build your career in a professional, fast-paced environment supporting enterprise customers, this is an excellent opportunity.
The successful candidate will provide Level 1 and Level 2 technical support to customers, focusing on network and security infrastructure. You will work alongside experienced engineers and architects, gaining hands-on exposure to enterprise-grade technologies.
Job Responsibilities
- Provide Level 1 & Level 2 support for network infrastructure
- Provide support for endpoint security solutions and email security systems
- Support Active Directory environments
- Monitor customer environments and respond to alerts and incidents
- Troubleshoot connectivity, performance, authentication, and security-related issues
- Support Active Directory users, groups, policies, and permissions
- Assist in device configuration, upgrades, and patch management
- Escalate complex cases to senior engineers when required
- Maintain documentation of incidents, changes, and technical procedures
- Support customer onboarding and implementation projects
Requirements
- Degree or Diploma in Computer Science, Networking, Cyber Security, or related field
- Basic understanding of TCP/IP, routing, switching, VLANs
- Basic understanding of network security principles
- Basic understanding of Active Directory (user management, GPOs, domain concepts)
- Basic understanding of Windows Server environments
- Strong troubleshooting and analytical skills
- Good communication skills in Greek and English
- Team-oriented with a willingness to learn
- Military obligations completed (if applicable)
Nice to Have
- Certifications such as CCNA, CompTIA Network+, Security+
- Hands-on experience with enterprise network environments
- Exposure to cloud environments (Azure/AWS)
- Previous internship or technical support experience
What We Offer
- Exposure to enterprise-level cybersecurity projects
- Continuous training and certification support
- Clear career progression path within Cyber Security
- Competitive salary based on experience
- Dynamic and professional working environment
