Our client is expanding their team in Limassol and is looking for a commercially minded CRM account manager - professional to play a key role in driving player engagement and retention strategies.
Location: Limassol – Hybrid
The company: Established over a decade ago, our client is a leading provider of fully integrated platform solutions within the online gaming sector. They offer a complete suite of services to their partners, including casino and sportsbook platforms, operational infrastructure, CRM systems, licensing support, player account management, payment processing, and customer support. Their solutions are designed to give partners everything needed to launch, operate, and scale their brands efficiently within competitive international markets. The company’s mission is to combine advanced technology with industry expertise and hands-on support, delivering a comprehensive, end-to-end solution for operators looking to build and grow sustainable online gaming businesses.
Key Responsibilities
- Develop and execute monthly promotional and lifecycle campaign plans aligned with engagement and retention objectives
- Configure, launch, and rigorously test campaign elements to ensure accuracy and effectiveness
- Monitor campaign performance, analyse key metrics, and produce actionable insights and reports
- Continuously optimise campaigns based on data findings to improve conversion and user engagement
- Work closely with content and design teams to deliver high-impact campaigns across channels such as email, mobile messaging, and on-site communications
- Support campaign setup and execution using basic front-end adjustments and data queries where required
Candidate Profile
- Strong analytical mindset with a data-driven approach to decision-making
- Comfortable working with campaign data, segmentation, and performance metrics
- Proficiency in Excel and familiarity with AI-driven tools or automation platforms
- Ability to manage multiple campaigns and priorities in a fast-paced environment
- Basic working knowledge of HTML and CSS for campaign setup and adjustments
- Familiarity with SQL or similar querying tools for data extraction and segmentation is considered an advantage
Why this opportunity stands out
- Exposure to high-volume, international projects with measurable impact
- A structured environment where performance and ideas are recognised
- Clear scope to grow into more senior or strategic roles
- A company that invests in tools, systems, and people development
- Stable and well-established business with long-term vision
What’s on offer
- Competitive salary aligned with experience and market standards
- Bonus
- Hybrid working model
- Private medical coverage
- Learning & development support
- Weekly complimentary lunch at the office
- Unlimited snacks, coffee, and beverages
- Employee discount program across a wide range of services including health & wellness, fitness, beauty, and dining
- Referral Bonus Program for successful candidate recommendations
- Birthday gift vouchers and celebration perks
- Team-building activities and company events
- Supportive, inclusive, and positive working environment
