Software Implementation Consultant

Golden Careers Recruitment • Full-time • Λευκωσία, Nicosia, Cyprus • €1.900 - €2.000 / month • 4w ago

Founded 10 years ago, our client specializes in delivering cutting-edge Mobility and Cloud solutions to Cypriot companies, with a strong emphasis on Business Intelligence. Their products are designed to help businesses increase revenue by going fully mobile—executing every part of the daily cycle through cloud platforms or mobile applications. With offices in Limassol and Nicosia, they provide complete solutions for sales representatives (Mobile Commerce) as well as B2B websites, all aligned with their vision to eliminate paperwork obstacles and enhance the competitiveness of Cypriot companies.

As their client base and demands continue to grow rapidly, our client is looking for a skilled and capable Software Implementation Consultant to join their team and support the implementation of ongoing initiatives, handling all phases of the project lifecycle.

Job Responsibilities

Assist in the implementation of the company software for new and existing customers.
Conduct thorough needs assessments and gather requirements from customers.
Design and document implementation plans, timelines, and project scope.
Configure and customize the software to meet specific customer needs.
Provide comprehensive training and support to end-users.
Troubleshoot and resolve implementation issues.
Monitor and track project progress, ensuring timely delivery and adherence to project plans.
Proactively identify and communicate potential risks and challenges.
Contribute to the continuous improvement of implementation processes and best practices.

Requirements

Bachelor's degree in any technical field
1-2 years of experience in software implementation, consulting, or a related field.
Relevant certifications (e.g., Project Management Professional) will be considered a plus.
Strong understanding of project management methodologies.
Excellent analytical, problem-solving, and troubleshooting skills.
Outstanding communication, presentation, and interpersonal skills.
Ability to work independently and as part of a team.
Strong customer service orientation and a commitment to customer satisfaction.