Store Supervisor - Larnaca

UMAMI Sushi and Pan Asian • Full-time • Λάρνακα, Larnaca, Cyprus • €1,60k - €2,10k / month • 4h ago

Join the UMAMI Team

At UMAMI Sushi & Pan Asian, we believe that exceptional guest experiences start with exceptional people. We're looking for an enthusiastic and hands-on Store Supervisor to support the daily operations of our Metropolis Mall store and help lead our teams to success.

Working closely with the Store Manager, you'll play a key role in ensuring excellent customer service, smooth restaurant operations, and a positive team environment.

Your Role

Support the day-to-day operation of the restaurant, ensuring company standards are consistently achieved.
Lead and motivate the team during shifts, promoting excellent customer service and teamwork.
Monitor service quality, cleanliness, food presentation, and operational efficiency.
Assist in achieving daily sales, labour cost and operational targets.
Support shift planning and ensure appropriate staffing levels.
Assist with cash handling, float checks and basic administrative duties.
Monitor stock levels and support inventory control procedures.
Ensure restaurant equipment is operating correctly and report maintenance issues when required.
Support the onboarding, coaching and development of team members.
Handle customer enquiries and resolve complaints professionally.
Ensure compliance with company policies, food safety, health & safety and operational procedures.
Act as the person in charge during the absence of the Assistant Store Manager or Store Manager when required.

What We Offer

Free staff meal during shift.
Birthday benefit.
30-minute paid break.
Flexible working hours
Paid day off on selected public holidays
Discounts at all hotels and restaurants across the group.
Ongoing training and leadership development.
Friendly and supportive working environment.
Excellent career progression opportunities within a growing company.

What We're Looking For

Previous experience in a supervisory or team leader role within a Quick Service Restaurant (QSR), hospitality or restaurant environment.
Strong leadership and team management skills.
Passion for delivering outstanding customer service.
Good understanding of restaurant operations, food safety and health & safety standards.
Experience with cash handling, shift coordination and stock control.
Strong organisational, communication and problem-solving skills.
Ability to work under pressure in a fast-paced environment.
Basic computer skills (POS systems, scheduling software and Microsoft Office).
Fluent in Greek and English.
Positive attitude, reliability and a hands-on approach.

Ready to Join Us?

If you're passionate about hospitality, enjoy leading people and want to grow your career, we'd love to hear from you!

Only shortlisted candidates will be contacted for an interview. All applications will be treated in strict confidence and used exclusively for recruitment purposes.

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