Alpha.jobs, on behalf of its client and in collaboration with a licensed employment agency with licence number 547, is seeking an Operations Operator.
Working Schedule
Rotating shifts, five days per week, including up to two night shifts per week:
• Morning shift: 09:00–17:00.
• Evening shift: 17:00–01:00.
• Night shift: 01:00–09:00.
Key Requirements
• Ability to communicate professionally and tactfully with people of different nationalities.
• Very good written and verbal command of English.
• Ability to multitask and work efficiently both independently and as part of a team.
• Proactive, organised and able to take initiative.
• Computer literate.
Qualifications
• Academic or college diploma, or equivalent work experience.
• Relevant training.
Main Responsibilities
• Monitor personnel movements, including embarkations, disembarkations and replacements, in accordance with established procedures.
• Report completed movements promptly and accurately.
• Monitor departmental correspondence and group communications involving team leaders, personnel, port agents and vessels.
• Address operational and HR-related needs, including travel, transportation, documentation and contracts.
• Operate the 24/7 operations call centre after office hours and escalate issues appropriately.
• Handle after-hours operational requests under the guidance of the duty officer.
• Collect and relay information regarding incidents onboard vessels or at ports.
• Assist with urgent or ongoing medical cases and personnel welfare requests.
• Maintain daily operational documentation and ensure a thorough handover to the next shift.
• Carry out other department-related tasks when required.
Key Skills
• Ability to manage multiple tasks and maritime security operations professionally.
• Strong communication, cooperation and coordination skills.
• Analytical, organised and efficient working style.
• Diligence and attention to detail.
• Ability to learn and follow operational protocols and internal systems.
Salary
€1,400–€1,600 gross per month.
Benefits
• 13th salary.
• Provident Fund.
• Private medical health insurance.
• Daily lunch.
• Fuel allowance after successfully completing the three-month probation period: €140 per month for commuting distances of 41–70 km, or €150 per month for commuting distances exceeding 70 km.
Only successful candidates will be contacted.
