Alpha.jobs, on behalf of its client and in cooperation with a licensed employment agency with license number 547, is looking for Customer Support & Platform Operations Officer.
Salary:
- €1,500–€2,000 monthly
Employment type:
- Full-time, permanent employment
Work arrangement:
- Office-based platform-support work in Paphos
Main duties:
- Answer inbound calls and support customers and professional users with listings, purchases, platform use and technical questions.
- Handle complaints and listing reports calmly and professionally.
- Audit and moderate property listings for accuracy and policy compliance.
- Manage subscriptions and assist with collections and renewals.
- Support sales administration and follow up enquiries, subscriptions and unresolved cases.
Requirements:
- Previous experience in customer support, call handling or administration.
- Fluent Greek and English with strong written and spoken communication.
- Ability to prioritise multiple tasks, follow procedures and maintain accuracy.
- Comfort with web systems and CRM tools.
- Real-estate, online-marketplace, billing or subscription experience is advantageous.
- Calm, reliable and solution-oriented approach.
Benefits:
- Stable long-term role in an established online platform.
- Training and ongoing support.
- Friendly, professional working environment.
Only successful candidates will be contacted.
