Thanos Hotels & Resorts is seeking to recruit an Executive Housekeeper for the Almyra Hotel.
Job Role
The Executive Housekeeper is responsible for leading and managing all Housekeeping operations to ensure the highest standards of cleanliness, presentation, hygiene, and guest satisfaction throughout the hotel. The role combines operational excellence, team leadership, quality control, and cost management, while supporting the hotel’s overall service culture and financial objectives.
Duties & Responsibilities
- Lead, manage, and oversee all Housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and presentation across guest rooms, public areas, back-of-house areas, offices, restrooms, and meeting spaces.
- Ensure compliance with all hotel standards and applicable health, safety, sanitation, and environmental regulations.
- Recruit, interview, train, and onboard Housekeeping team members, ensuring appropriate staffing levels at all times.
- Prepare and manage staff schedules, weekly timetables, and duty rosters in line with business needs and budgeted labour costs.
- Supervise, coach, and develop team members through regular performance reviews, training, and recognition initiatives.
- Conduct regular inspections of rooms and public areas to ensure quality standards are consistently met and corrective actions are taken when required.
- Ensure exceptional guest service by responding promptly and professionally to guest requests, concerns, and complaints.
- Manage departmental budgets, forecasting, purchasing, and inventory control, ensuring effective cost management and minimal waste.
- Coordinate closely with the Engineering department to report, track, and follow up on maintenance issues to protect hotel assets and ensure a safe environment for guests and employees.
- Ensure staff consistently adhere to the hotel’s grooming, uniform, and personal hygiene standards.
- Maintain strong working relationships with all hotel departments to ensure effective communication, cooperation, and operational efficiency.
- Handle all administrative duties related to the department, including reporting, documentation, and meeting participation
Requirements
- College or University degree in Hospitality Management or a related field.
- Minimum of 3 years’ experience in an Executive Housekeeper or equivalent senior housekeeping role within a 5* hotel environment.
- Proven leadership and people management skills with the ability to motivate and manage a multicultural team.
- Strong organizational, planning, and time-management skills with excellent attention to detail.
- Ability to manage budgets, control costs, and understand operational financial performance.
What we offer
- Attractive remuneration package
- Provident Fund
- Staff discounts at Hotels & Kult Boutiques
- Free meals on duty
- Employee Appreciation Program and Reward Scheme
- Great work-life balance
- Comprehensive new staff induction programmes
- Group-wide professional development opportunities across countries and properties
- Continuous training opportunities
