Our client, a fertility center in Limassol, is seeking a proactive and organized Biologist/Patient Coordinator to join their team. This role combines administrative excellence with patient-centered care, ensuring smooth operations and exceptional service for our patients and donors throughout their treatment journey.
Job Responsibilities
- Coordinate and manage patient and donor appointments, ensuring all timelines are met.
- Maintain and update patient files in the CRM system with therapy details, treatment plans, medications, lab results, consent forms, and more.
- Communicate with clinics locally and internationally to align schedules and coordinate care.
- Handle payments, planning, and budgeting for patient and donor treatments.
- Monitor and follow up with patients throughout their treatment process.
- Prepare monthly performance reports for presentation to management.
- Assist with administrative tasks, including billing, record-keeping, and correspondence.
Requirements
- Fully fluent in English (written and spoken); additional languages are a plus.
- Strong organizational and multitasking skills.
- Highly proficient in Microsoft Excel, Word, and CRM systems.
- Comfortable using tools such as Google Calendar, Google Drive, Facebook, Instagram, and other digital platforms.
- Excellent communication and interpersonal skills to interact with patients, donors, and team members.
- Previous experience in a medical or patient-facing role is highly desirable.
- Attention to detail and ability to work independently while maintaining team collaboration.
- Working Hours: 9:00 AM to 6:00 PM (1-hour break)
- On-Call: 1 or 2 Saturdays per month
- Competitive salary based on qualifications and experience.
- Opportunities for career advancement and growth.
- Continuous education and training to develop your skills.
