IT Support & System Administrator

D.E. Lavoro Agency Ltd • Full-time • Limassol, Cyprus • €24.000 - €28.000 / year • 6h ago

Position: IT Support & System Administrator

Location: Limassol (Hybrid)

We are partnering with a rapidly growing international brokerage firm headquartered in Limassol, operating within the global financial services sector. The company is built on the principle that strong people and strong systems drive strong performance, with a continuous focus on maintaining a reliable, secure, and high-performing technology environment that supports business operations across multiple teams and regions.

As the organisation continues to expand, they are seeking a proactive and technically skilled IT Support & System Administrator to join their IT team. This role plays a key part in ensuring the smooth operation of internal systems, supporting end-users, and maintaining a secure and efficient IT infrastructure across the business.

Key Responsibilities

IT Infrastructure & Asset Management

Maintain and support company IT equipment including laptops, desktops, peripherals, and network devices
Manage IT inventory, ensuring accurate tracking of hardware and software assets
Configure, deploy, and maintain devices for new and existing employees to support seamless onboarding and offboarding processes

Systems Administration

Administer domain environments including user accounts, permissions, and group policies
Manage corporate email and collaboration platforms such as Microsoft 365 or Google Workspace
Perform regular system updates, backups, and maintenance to ensure stability, security, and data integrity

Application & CRM Support

Provide administration and technical support for CRM systems and other business-critical applications
Collaborate with internal teams to resolve system-related issues and improve application performance

IT Support

Deliver responsive first- and second-line IT support to internal users across hardware, software, and network issues
Troubleshoot incidents, identify root causes, and escalate where necessary
Guide users on IT best practices and cybersecurity awareness

Security & Compliance

Ensure IT operations comply with internal policies and industry regulatory standards
Monitor systems for potential security risks and support implementation of preventative measures

Documentation & Reporting

Maintain clear and up-to-date IT documentation, including system configurations and user guides
Support reporting on IT incidents, asset management, and operational performance

Candidate Profile:

Essential Requirements

Proven experience in IT support, system administration, or similar technical roles
Strong knowledge of Windows environments, Active Directory, and Group Policies
Experience administering Microsoft 365 or Google Workspace
Hands-on experience supporting CRM systems or enterprise applications
Strong troubleshooting and analytical skills
Good communication and interpersonal abilities
Degree in IT, Computer Science, or equivalent practical experience

Nice to Have

Experience with IT ticketing systems (e.g., Jira, Zendesk)
Familiarity with virtualization technologies (VMware, Hyper-V)
Basic understanding of cloud platforms (AWS or Azure)
Awareness of cybersecurity principles and best practices
Relevant certifications (CompTIA, Microsoft, Cisco, etc.)

What We Offer

Competitive salary based on experience
Performance-based bonus scheme
Continuous learning and professional development opportunities
Supportive, collaborative, and forward-thinking working environment
22 days annual leave
Private medical insurance from day one
Gym membership subsidy
Complimentary office refreshments including fruits and beverages

Apply now, and let's get in touch, or send your CV to marinos@lavoro.com.cy

D.E. Lavoro Agency Ltd is a leading Business Consultancy founded in 1999 in Limassol, Cyprus. We offer comprehensive professional administration services in immigration, migration, legal, Labor, and recruitment.

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We wish to thank all applicants for their interest; however, due to the high volume of applications, we will only be able to respond to candidates who are shortlisted. We appreciate your understanding. All CVs will be handled with the utmost confidentiality.

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