About Us:
Leonardo Boutique Hotel Venetian Nicosia is committed to providing guests with a clean, comfortable, and welcoming environment. The Executive Housekeeper ensures the smooth and efficient operation of the Housekeeping Department, maintaining the hotel’s high standards of cleanliness, hygiene, and guest satisfaction.
Job Summary:
The Executive Housekeeper is responsible for supervising all housekeeping operations, managing staff, and ensuring that guest rooms, public areas, and back-of-house spaces are maintained to the highest standards. This role requires leadership, organization, and a strong focus on service excellence.
Key Responsibilities:
- Plan, organize, and supervise the daily operations of the Housekeeping Department, including room attendants, public area attendants, and laundry staff.
- Ensure that guest rooms and public areas meet the hotel’s cleanliness, hygiene, and presentation standards.
- Develop and implement housekeeping schedules, assigning tasks to staff and monitoring progress.
- Conduct regular inspections of guest rooms, corridors, lobbies, and other public areas.
- Recruit, train, coach, and evaluate housekeeping staff to ensure high performance and professional development.
- Prepare and manage departmental budgets, controlling costs for labor, cleaning supplies, and equipment.
- Monitor and maintain inventories of cleaning supplies, linens, guest amenities, and equipment.
- Coordinate with the maintenance and technical departments for repairs and preventive maintenance in guest rooms and public areas.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints promptly and professionally, ensuring guest satisfaction.
- Maintain records and reports on staff attendance, room inspections, inventory, and lost-and-found items.
- Implement environmental and sustainability practices within the Housekeeping Department.
- Ensure compliance with the hotel’s GDPR and data protection policies.
- Participate in departmental and hotel management meetings to improve operations and guest experiences.
- Perform any other duties assigned by management that are related to the Housekeeping Department.
Skills & Qualifications:
- Diploma or degree in Hospitality Management or a related field.
- Minimum of 5 years of experience in housekeeping in a hotel environment, with at least 2 years in a supervisory role.
- Excellent leadership, communication, and organizational skills.
- Strong knowledge of housekeeping procedures, cleaning chemicals, and equipment.
- Ability to work under pressure and handle multiple tasks efficiently.
- Professional appearance, pleasant personality, and service-oriented mindset.
- Knowledge of Greek and English languages.
How to Apply:
Submit your resume via direct application.
