Alpha.jobs, on behalf of its client and in cooperation with a licensed employment agency with license number 547, is looking for Systems Administrator / Support Technician.
Salary:
- €1,500–€2,000 gross per month
Employment type:
- Full-time
Work arrangement:
- On-site and remote client support
Main duties:
- Provide remote and on-site support for hospitality systems.
- Handle enquiries by phone, email and ticketing system and troubleshoot hardware, software and network issues.
- Carry out maintenance, updates, patches and security checks and coordinate product defects with development teams.
- Support upgrades and migrations, document solutions and maintain user guides and knowledge-base content.
- Train users and maintain strong client relationships.
Requirements:
- Degree or equivalent qualification in Computer Science, IT or a related field.
- Two to three years of technical-support experience, preferably in hospitality or technology.
- Strong troubleshooting, remote-support and ticketing-system skills.
- Customer-service focus, clear communication, accountability and ability to work independently and in a team.
- Availability for occasional travel.
Only successful candidates will be contacted.
