K Cineplex Larnaca is seeking a proactive and commercially minded Group Booking Officer to develop and manage group bookings and special cinema experiences for schools, companies, organizations, clubs, associations, birthday parties, community groups, and other organized audiences.
The role combines B2B sales, business development, customer relationship management, event coordination, and marketing. The successful candidate will actively identify new opportunities, promote relevant films and cinema experiences, manage bookings from enquiry through to completion, and develop relationships that generate repeat business.
The role will also involve monitoring the upcoming film programme and identifying films, themes, events, and seasonal occasions that could appeal to specific groups and organizations.
KEY RESPONSIBILITIES
· Develop new group-booking business by proactively identifying and approaching potential customers and organizations.
· Manage enquiries and bookings from initial contact through to event completion.
· Understand customer requirements and recommend suitable films, screening times, packages, catering, facilities, and additional services.
· Prepare quotations, proposals, packages, and booking information, and follow up opportunities to secure bookings.
· Coordinate with cinema management and operational teams to ensure all arrangements are communicated and delivered effectively.
· Maintain accurate booking, customer, and contact records, including previous bookings and customer preferences.
· Follow up after events to obtain feedback, encourage repeat business, and identify further opportunities.
· Monitor upcoming films and cinema events to identify targeted B2B and group-booking opportunities.
· Build and maintain long-term relationships with businesses, schools, organizations, and community groups.
· Identify opportunities to grow existing customer relationships and increase group-booking revenue.
· Handle customer feedback and issues professionally and provide management with regular updates on bookings and sales opportunities.
REQUIREMENTS & PROFILE
· Previous experience in sales, customer service, event coordination, hospitality, tourism, entertainment, or a similar customer-facing environment.
· Strong sales, communication, negotiation, and relationship-building skills, with confidence in approaching new and existing customers.
· A proactive and commercially minded approach, with the ability to identify opportunities and convert enquiries into business.
· Excellent organization, follow-up, and time-management skills, with the ability to manage multiple bookings and priorities while maintaining attention to detail.
· Excellent written and verbal communication in Greek and English.
· Good computer and administrative skills, including accurate record keeping.
· Ability to work independently and collaboratively with different departments.
· Flexible, responsive, creative, and solutions-oriented, with the ability to adapt to changing schedules, customer requirements, and film availability.
· A professional and customer-focused approach, with a genuine interest in developing long-term business relationships.
JOIN OUR TEAM
If you are a confident communicator who enjoys sales, business development, customer relationships, events, and entertainment, and are motivated by creating successful experiences and developing new business, we would like to hear from you.
