Sovereign Base Areas Administration - Official Vacancy Notice
Vacancy reference: HR/26/148
Location: Akrotiri
Eligibility: LEC UKFM
Closing date: 07/10/2026 (Midnight, Cyprus local time)
Official listing: SBA Administration vacancies
Original advert: View the official PDF
PASS OFFICE CLERK
UKFM ADVERT
Vacancy Campaign Number: HR/26/148 For information on the process or
the application please contact
the Resource Administrator: Mrs
Terms & Conditions of Employment
Georgia Andreou Michael
1. Contract Type: Permanent on 00357 25 96 3852
2. Grade: Local Administrative Assistant (LAA) Operating hours:
3. Salary: €17,118.00 per annum, plus Cost-of-Living Monday to Thursday: 08:00 –
Allowance (COLA) 14:00
Friday: 08:00 – 12:00
4. Hours per week: Full Time, 37 hours per week
5. Location: Akrotiri
6. General_Terms_Conditions_Employment_New_Recruits
(Weblink)
7. Closing Date: 07/10/2026, Midnight, Local Cyprus Time
Eligibility - Are you eligible to apply?
To be eligible to apply for this role, you must be a UK Family Member with a valid
for employment Status Stamp. If you are yet to receive your status stamp,
please contact the Resource Team.
This role has nationality restrictions. Only British Nationals with single British Nationality
or with dual nationality from 5EYES nationals are eligible to apply. Other nationals will
not be accepted.
Applications from individuals that have either reached or passed the BFC / SBAA
Normal Retirement age of 65 will not be accepted.
Essential & Desirable Criteria for the Role
Important Note: Details on the role can be found on the Job Description which is at the end
of this document. These criteria are part of the assessment criteria and will influence the
decision on whether your application will proceed to the next stage.
Essential 1. You must undergo and pass a security & police check. If you are found
successful, you will be requested to provide a Clean Criminal Record and a
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PASS OFFICE CLERK
VACANCY NUMBER: HR/26/148
Sex Offenders Certificate issued by the Republic of Cyprus. For UKFMs that
will be found successful on this advert and who have lived on island for
longer than 18 months, will be requested to provide a Clean Criminal Record
and a Sex Offenders Certificate issued by the Republic of Cyprus.
2. You must undergo and pass a Security Check (SC) Clearance (To be
eligible to apply for SC Clearance you must have lived in the UK within the
last 5 years for a sustained period of time).
3. A good knowledge and experience of office-based IT is needed, including
Microsoft Office packages, especially, Word, Excel, Outlook and electronic
filing practices.
4. The ability to communicate in English both verbally and in writing is an
essential part of this role.
5. If you are found successful on this campaign, we will be requesting
references, therefore, ensure to have completed this information on your
application form.
6. Be prepared to self-drive an MT vehicle (and prepared to maintain or obtain
FMT600) to attend meetings across WSBA and ESBA or occasionally in the
Republic of Cyprus
Desirable 1. Exposure to Joint Services working practices and SySiS.
Official Language
The official language of the Sovereign Base Areas is English and consequently English is
the official language of British Forces Cyprus. All documents are to be completed in this
language. All employees of the Sovereign Base Areas Administration and British Forces
Cyprus are expected to have a basic command of the English language as a pre-requisite
for employment.
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PASS OFFICE CLERK
VACANCY NUMBER: HR/26/148
How to apply
a. To apply for this role you must complete the application form for external candidates
(weblink) or application for internal employees (weblink) and include evidence on how
you meet the below Competences. The completion of the competences is mandatory. If
you do not demonstrate evidence of the below competences, your application will be
sifted out. Additionally, please note that we can only accept applications as attachments
to email on its original Word Document format. No hard copy applications will be
accepted. Any forms that are submitted in any other format e.g., links to One Drive,
bitmap, jpeg, pdf will not be considered.
You may find Competences Examples here (Weblink)
1. Working Together 2. Managing Customers and Suppliers.
3. Communicating and influencing. 4. Improvement and Change
b. This role is assessed through the use of the SBAA_BFC_Core_Competence (Weblink),
therefore, you are kindly invited to read the document to assist you with writing your
competences.
c. For further information about the role and process involved please contact A/WO Paul
Crook on paul.crook211@mod.gov.uk
d. For further recruitment information and guidance please choose the appropriate
guidance: UK Family Members Q&A Application Process
e. Once completed electronically please send your application by email to:
BFC-SBAA-Recruitment-GpMailbox@mod.gov.uk.
Important Note: Ensure that your application has been correctly completed and all relevant
information has been provided. Failure to do so may result in your application being
excluded.
The recruitment process.
The recruitment process is a fair and open competition and candidates are judged on their
own merit.
Please read the information on The Recruitment Process Stages Guide for Applicants
(Weblink) to help you understand the process. The document will explain the recruitment
process stages and enhance your understanding on it.
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PASS OFFICE CLERK
VACANCY NUMBER: HR/26/148
Additionally, as we want you to show the best version of yourself, we invite you to read the
guides available which should help you understand what you need to do to stand out. If you
feel you need further support, please contact the Resource Admin responsible for this
campaign, you can find the contact details on the front page of this advert.
Job Description
POST TITLE Pass Office Clerk
Area/Section Aki/Security Flight Position No
Grade LAA Grade Priority 1
Full Time/Part Time Full time No of Established Hours 37
Required Security Clearance SC Position CYN/UKFM UKFM
Current Incumbent Name Employed by BFC or SBAA BFC
Brief Description of Role
This is a front of house, customer service focused role in a busy and fast-moving environment.
Individuals would be responsible for the issue of BFC temporary and permanent passes to staff,
contractors, tradesmen, locally employed civilians (LEC), UK based civilians (UKBCs) / UK Family
Members (UKFMs), dependants, holiday visitors, official visitors and Olive Harvest personnel.
Responsible to
1st RO – Pass Office Supervisor
2nd RO – OC Sy Flt
Priorities (list in order)
• The issue of BFC temporary and permanent passes to staff, contractors, tradesmen,
Veterans, locally employed civilians (LEC), UK based civilians (UKBCs) / UK Family
Members (UKFMs), dependents, holiday visitors, official visitors and Olive Harvest
personnel.
• The issue of BFC temporary and permanent vehicle passes to staff, contractors,
tradesmen, veterans, LECs, UKBCs/UKFMs, dependents, holiday visitors, official visitors
and Olive Harvest personnel.
• Fully conversant with all Policies and applications required for your duties including
Tracker, SySIS and the All Island Pass System (AIPS) Policy.
Responsible for (Tasks/Duties) Percentage (%) of time
spent during the working
week on each task
• The issue of BFC temporary and permanent passes to staff, Every identified
contractors, tradesmen, Veterans, locally employed civilians responsibility requires the
(LEC), UKBCs/UKFMs, dependents, holiday visitors, official
individual to provide 100%
visitors and Olive Harvest personnel.
input, every day. These are
• The issue of BFC temporary and permanent vehicle passes to
the Core tasks that must be
staff, contractors, tradesmen, veterans, LECs, UKBCs/UKFMs,
dependents, holiday visitors, official visitors and Olive Harvest completed daily.
personnel.
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PASS OFFICE CLERK
VACANCY NUMBER: HR/26/148
• Fully conversant with all Policies and applications required for
your duties including AIPS, SySIS and the All Island Pass
System (AIPS) Policy (Full training provided)
• The collation, distribution and filing of all pass application
paperwork.
• Dealing with both English and non-English speaking members of
the general public of the Republic of Cyprus, as well as other
foreign nationals.
• Dealing with all ranks from all services of HM, UN, NATO and
Allied Forces.
• Close liaison with various Agencies associated with our work,
including Cyprus Joint Security Unit, Cyprus Joint Police Unit,
Resident Field Sqn, SBA Police and Security Force Police.
All employees are.
• To undertake ad-hoc duties, as required, that may be reasonably expected by the line
manager but are commensurate with the grade, and within the unit objectives.
• To carry out responsibilities regarding BFC Equal Opportunities and Health & Safety Policies.
Competences required.
Essential:
• Working Together
• Communicating and Influencing
• Managing Customers and Suppliers.
• Improvement and Change
Training/qualifications required for the post.
Essential - IT Skills including working experience with Microsoft Office, especially Excel and Word.
Desirable – Exposure to Joint Services working practices and SySiS.
Equal Opportunities Responsibilities
The responsibility for implementing the Department’s Equality & Diversity policies is shared by all
staff. The Post Holder has a shared responsibility to ensure that the working environment is free
from harassment, and that the dignity of others is respected. The Post Holder is required to take care
that his/her own conduct does not cause offence, and she/he should discourage colleagues from
harassing others. Post Holder will be required to undertake a mandated Equality & Diversity training.
Health & Safety Responsibilities
The Post Holder is to take due account of customer care considerations and is responsible for
ensuring that their own actions and their environment is free from items/actions that may be
considered hazardous to others.
Originator: Line Manager Employee:
Signed: Signed:
Date: Date:
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Links contained in the official document
