Company / Client Overview
On behalf of our client, we are looking for an experienced Sales & Customer Experience Officer to join a well-established, family-owned company operating in the premium and luxury automotive sector in Nicosia.
With more than 25 years of experience in the automotive industry, the company represents internationally recognised performance and luxury automotive brands and is known for delivering a high-standard, personalised customer experience.
This is an excellent opportunity for an ambitious sales professional with a genuine passion for premium vehicles, relationship-based selling, and exceptional customer service.
Role Overview
The successful candidate will be responsible for managing the complete customer journey, from the initial enquiry and brand introduction through to vehicle sale, handover, and ongoing follow-up.
The role combines luxury automotive sales, customer relationship management, business development, showroom operations, events, and brand representation.
The ideal candidate will be commercially driven, highly professional, customer-focused, and confident dealing with high-value products and discerning clients.
Key Responsibilities
- Achieve agreed sales targets for new and pre-owned vehicles.
- Manage the full sales process from initial customer enquiry through to vehicle handover and post-sale follow-up.
- Build and maintain strong, long-term relationships with prospective and existing customers.
- Introduce prospective clients to the brands’ heritage, values, products, and overall ownership experience.
- Conduct vehicle presentations and test drives and gather relevant customer feedback.
- Identify and evaluate new sales opportunities within the local market.
- Maintain structured contact and follow-up plans for prospects and existing clients.
- Coordinate with the After Sales team on matters relating to pre-owned vehicle sales.
- Ensure the showroom experience and daily operations meet the standards expected within the premium automotive sector.
- Deliver an exceptional level of customer service throughout the purchase and ownership journey.
- Maintain accurate customer and sales information within the CRM system.
- Support the organisation and coordination of customer events and brand activities.
- Contribute to initiatives aimed at strengthening the brands’ visibility and presence in Cyprus.
- Support social media and other brand-related activities when required.
- Monitor market developments, customer preferences, and relevant opportunities.
- Maintain the highest levels of professionalism, discretion, and brand representation at all times.
Requirements
- University degree in Business Administration, Marketing, or another relevant field.
- Minimum 5 years of professional sales experience.
- Previous experience within the automotive industry will be highly valued.
- Experience in the luxury or premium sector will be considered a strong advantage.
- Proven track record of achieving and exceeding sales targets.
- Genuine passion for the automotive industry, performance vehicles, and luxury products.
- Excellent customer service and relationship-management skills.
- Strong sales, negotiation, and presentation abilities.
- Excellent verbal and written communication skills.
- Ability to communicate confidently and professionally with customers, colleagues, and senior management.
- Dynamic, proactive, and self-motivated approach.
- High level of integrity, professionalism, and discretion.
- Excellent organisational and time-management skills.
- Ability to work effectively to deadlines and manage multiple priorities.
- Strong numerical skills.
- Excellent command of English.
- Knowledge of additional languages will be considered an advantage.
- Proficiency in Microsoft Office and CRM systems.
- Valid driving licence.
What the Company Offers
- Gross annual salary of €24,000–€28,000, depending on experience and qualifications, with flexibility to consider a higher package for an exceptional profile.
- Performance-based sales bonus, realistically estimated at approximately €7,000–€8,000 per year.
- 13th salary.
- Employer contribution of 4% to the Provident Fund.
- Medical coverage.
- Paid sick leave.
- Additional employee benefits and perks.
- Access to medical care through the company’s doctor.
- Continuous professional training and development.
- Opportunity to represent some of the world’s most prestigious luxury and performance automotive brands.
- Professional and high-standard working environment.
- 40-hour working week, Monday to Friday, 08:30–17:00, with a 30-minute break.
- Position based in Nicosia / Latsia, across the showroom, offices, and workshop.
Last but not least, at DART Recruitment 🎯 we are by your side every step of the way, offering support, guidance and complete confidentiality throughout your career journey.
